Getting a visa is always tedious: you have to get together a mess of documents which you cannot use again. Only the paperwork for flights, hotels and insurance make sense. The one thing which you do not expect is a form which cannot be filled.
This is what happens when you try to get to the >visa form for Portugal. What they call an online form turns out to be a pdf file which cannot be edited. It seems that you would need to print it out and fill it by hand. This is forbidden.
We called the visa centre a few days back to report this. The person who took the phone was very sympathetic. She said that there were many complaints about this already, and their IT team was working on it. She expected that it should be done in a few hours. Three days have passed without any change.
Could this be part of a bigger problem? I googled "portuguese bureaucracy" and the first three results were Portuguese Bureaucracy is Unbelievable, Banking and Bureaucracy in Portugal and My Battle Against Portuguese Bureaucracy. I’m so relieved to find that the gods in the cabinet drawers have not singled us out for torture.
We are very excited about seeing Portugal, but getting a little bothered about completing our visa application.